Here to help

Get in touch

Need a hand with an order, a product, or a return? Our team reads email every day of the week and usually replies within one business day.

Customer support

Email: support@novabi.store
Hours: 9am–6pm ET, every day

Drop your order number in the email and we’ll sort it fast — tracking, exchanges, returns and product questions all land in the same inbox.

Fitting out an office, a team, or a home-office fleet? Email us for volume pricing on desks, seating and workspace supplies.